FOR LETTING TEAMS

Your client accounting, side by side

Most lettings teams run eight steps to pay one landlord. Here is what the same job looks like when the bank, the reconciliation and the payment sit in one place.

Book a client accounting review

See the comparison

Our team will phone or e-mail you to arrange a PayProp demo.

Eight steps.
Or two clicks

When switched on for these payment options, the tenant will be automatically billed for the third-party payment fees in question.
‍

2

clicks, rent in to landlord paid

You simply review and approve payments; PayProp does the heavy lifting.

Your current steps

Log into the bank portal every morning

~8 min

Export or read the day's statement

~15 min

Match each payment to tenant + property

~22 min

Chase down anything that does not match

~18 min

Calculate what is payable to each landlord

~14 min

Get sign-off on the payment run

~6 min

Log into the bank portal every morning

~12 min

Make the payments through banking

~10 min

Times are averages from agencies reviewed. Yours will differ.

Recognise the workload

Checking incoming rent

Confirming that money has reached the bank before the team can take the next step.

Matching payments

Connecting each payment to the correct tenant, property and account.

Investigating exceptions

Finding missing, partial or incorrect payments and deciding what needs attention.

Preparing landlord payments

Confirming what can be paid, gaining approval and updating the relevant records.

Producing records

Pulling together statements, payment histories and evidence when someone asks.

Relying on experienced staff

Depending on one or two colleagues who know every check, exception and workaround.

The challenge may not be your current system. It may be the amount of work surrounding it.

Comparison of your workflow

Before

Log into the bank portal

Manual

Export and check the statement

Manual

Match each payment to tenant & property

Manual

Investigate anything that does not match

Manual

Calculate what is payable to each landlord

Manual

Approve the payment run

Manual

Make the payments

Manual

Update the system and notify everyone

Manual

After with PayProp

Bank data arrives automatically

Automatic

Payments reconciliation

2 Clicks

Arrears flagged and followed up

Automatic

Statements and notifications send themselves

Automatic

Three agencies. Three sizes.
Same value - Better Growth

+42%

portfolio growth

A year after implementing PayProp’s leading client accounting platform, the business had grown its portfolio from around 140 to nearly 200 properties without additional admin headcount. Rent processing went from most of a day to 5–10 minutes, and the portfolio grew

Shanta Residential →

4 hrs

→

10 min

Three to four hours every day went into processing and reconciling payments. The same work now takes around ten minutes, which returns roughly 15 working days a year to the team.

Lang Llewellyn & Co →

2wks

→

Mins

Settling accounts took two full weeks at period end, with the whole team absorbed by it. That work now completes in minutes, and the audit trail is permanent rather than reconstructed.

Harris & Co →

PayProp Features

Freeing up your time, your money, your business for more

Reconciliation without the reconciling

Bank data arrives in real time and routine payments match themselves. Your team reviews the exceptions, not every line.

Client money you can prove

Funds ring-fenced by property, landlord and purpose. Every action logged in a record that cannot be edited or deleted.

It works alongside what you already use

PayProp is not a CRM and does not replace one. It connects to the system your team works in, including Reapit.

NEW. OWNER PORTAL

Owners get the answers.
You keep the control.

Landlords see their statements and transactions in real time, so they stop calling to ask. You decide what each of them sees.

Request early access

Frequently asked questions

Do we have to replace the system the team already uses?

No. PayProp handles rental payments and client accounting. Property, tenant and landlord management stays in the system your team already knows. PayProp sits alongside it.

What happens to our historic records?

Historic records remain fully accessible and can be exported at any time. Nothing is truncated, and the audit history on every payment stays intact through and after the switch.

How is it priced?

Pricing depends on portfolio size, so there isn't one number that fits every agency. The team will work through a tailored quote based on your properties and requirements once we understand your setup.

Is there a minimum contract?

We keep terms straightforward rather than locking agencies into anything lengthy. The team can walk you through the specifics that would apply once we know a bit more about your portfolio.

How long does the team need to learn it?

Most teams are fluent within 14 days. Training is included and led by a named onboarding specialist for the first full cycle.

What support do we get after go-live?

Named account contact, UK-based support with award-winning response times (96.8% ESTAS customer service score), and unlimited product training.