South Africa

PayProp unveils exciting tech updates at first nationwide roadshow since 2019

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PayProp has revealed the latest technology updates to its residential rental processing platform in a June roadshow covering five major South African cities and ending in Somerset West. The roadshow brought insights into PropTech trends and market data from PayProp’s Rental Index, as well as market commentary from Absa Home Loans and an update from Private Property. 

Property professionals turned out in numbers for PayProp’s first in-person event since before the COVID-19 pandemic. By coincidence, the closing date of the roadshow fell on the day that South Africa repealed rules requiring masks at indoor events, and drew an enthusiastic capacity crowd. 

One of the highlights of the show was a sneak peek at PayProp’s latest tech updates. CEO Jan Davel says the improvements to the platform include a total redesign of its user interface to create greater consistency across different pages. Extra care has also been taken to improve the user experience on mobile and tablet devices.

In addition, attendees got a look at PayProp’s new integrated maintenance ticketing system, which lets PayProp-powered rental agents receive and respond to maintenance requests, automatically notify tenants of planned work, create payments from maintenance tickets and more – all from within the PayProp platform.

Alongside this latest in-house innovation, users also benefit from a growing range of third-party integrations thanks to PayProp’s comprehensive application programming interface (API).

“We have enhanced the offering and paved the way for faster technology development in the future, which will bring about (amongst other things) more third-party integrations and even better functionality for our user base,” says Davel.

Clients countrywide were also invited to get in touch to register for PayProp’s early access programme, allowing property practitioners at the coalface of the industry’s challenges and opportunities to give feedback in the beta stage of development, thereby ensuring that as much user feedback is considered as early on in the process as possible.

With increasing regulation around issues of compliance, the management and auditing of trust accounts, disclosure and the sharing of personal information, Davel says not all payment providers are ticking every possible box. “Does the platform integrate seamlessly with its banking partner? Does it offer audit assistance through a single trust environment, as an ‘accredited payment processing agent’, in terms of the new Regulations of the Property Practitioners Act? And importantly, will the platform be able to grow with your business and dynamically adapt to your ever-changing needs?”

PayProp is a market leader in residential rental payment processing, having processed more than R85 billion in client payments since 2004 and currently providing more than 1 200 active property practitioner trust accounts in SA alone (alongside operations in the United Kingdom, United States and Canada). PayProp offers authoritative insights through the quarterly PayProp Rental Index – now in its tenth year of publication.

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