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CASE STUDY
One change.
42% growth in 12 months.
Mark Shanta didn't hire more people or find a better market. He stopped letting rent processing eat his team's day. Here's exactly what changed.
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the problem
Your team should be building relationships.
So why is rent admin eating the day up?
When rent collection, reconciliation and landlord disbursements are eating a day and a half of your team's month, that time has to come from somewhere. And it usually comes from the things that matter most.
Most letting agencies are running this way right now. Not because they're badly run. Just because manual rent processing is genuinely time-consuming, and most agency software wasn't built to solve it properly.
THE STORY
Shanta freed up a day and a half every month & grew 42% in a year.
Mark Shanta started Shanta Residential in Glasgow in 2015. By the time the portfolio hit 140 properties, the admin had become the ceiling.
He switched to PayProp in August 2021.
PayProp automated the full rental payment cycle from the moment rent comes through to landlord disbursement. Month-end that had taken days now took minutes.
In the 12 months that followed, the portfolio grew by 42%.
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Real agencies. Real numbers.
All still on PayProp.
Days back every month
Daily reconciliation, down from hours
Of landlords paid on the same day rent comes in
Portfolio growth in 12 months
SEE PAYPROP IN ACTION
What could your agency do with more time back?
Book a tailored demo to explore the workflows most relevant to your team
