Feb 5, 2026
SA
Virtual
1 hour

How to coach tenants to prioritise rent

https://payprop.webflow.io/masterclass-libraries/how-to-coach-tenants-to-prioritise-rent

Speakers

Michelle Dickens
Commercial Director | PayProp SA
Denise le Roux
National Trainer | PayProp SA

In the first PayProp Masterclass of 2026, we unpack practical ways rental agencies can influence tenant payment behaviour.

Using real-world scenarios, we show you how to use smart invoice structure, timing, and communication to collect rent more reliably.  

Gain insight into what happens once payments reflect in your trust account, including:  

  • Practical approaches to beneficiary setup
  • Managing utilities and municipalities
  • Creating clearer, more reliable payment journeys for tenants  

This Masterclass is ideal for agencies looking to move beyond reactive rent collection and adopt a more predictable, structured approach to getting paid on time, every month.  

Note the PayProp NEXT Roadshow dates are as follows:  

  • Durban: 17 February 2026
  • Gqeberha: 18 February 2026
  • Johannesburg: 19 February 2026
  • Stellenbosch: 20 February 2026

Other recommended webinars

How to coach tenants to prioritise rent

The 2025 rental market wrap-up: What’s next for South African agents

The Success Session: Lessons from 5,000+ portfolio conversations

Rental risks & legal realities: Your tenancy law questions answered