A new survey by insurance specialists Direct Line sheds some light on the issue, and the headline is sobering: a massive 83% of landlords have experienced at least one tenancy breach. According to their stats, rent arrears were the most common issue: 38% of landlords have had rent arrive late, short, or not at all. Causing damage was the second biggest issue behind rent arrears, with 36% of landlords reporting that tenants had failed to keep properties clean and maintained. Additionally, 29% of landlords said tenants had failed to report issues that needed repairing. Tenants’ well-meaning but thoughtless DIY can also be a problem. 28% of landlords reported tenants making alterations to the property, 25% said that they had had tenants redecorate, and 15% said that their tenants had changed the locks.