December and January can put pressure on rental agencies in South Africa, from shifting tenant spending to holiday closures and heavier January collections.

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Join PayProp Commercial Director Michelle Dickens with Xpello’s Elize le Roux and Armand Nel for a practical, Rental Index-informed briefing on preparing your rent roll before the holiday break, including how early intervention helps prevent evictions and protect clients.


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This is about helping your team spot pressure points early, use the right data, and put a clearer collections plan in place before holiday mode begins.



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Attendee resource: Attendees will receive a Festive Rent Roll Readiness Checklist to pressure-check December invoicing, tenant communication, arrears follow-up and January collections.



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SOTRIS survey: Complete PayProp’s annual State of the Rental Industry Survey when you register to help shape this year’s report. Eligible completed surveys will be entered into a Takealot voucher draw.

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What we’ll cover

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• Rental Index insight - Key payment trends heading into December and January.
• Early intervention - How early tenant-breach action helps prevent evictions and reduce losses, with Xpello’s 98% success rate preventing evictions and approximately R64 million saved as the proof point.
• Early warning signs - How to spot at-risk accounts before they fall behind.
• Pre-holiday preparation - Tenant communication, reminders and banking deadline planning.
• Arrears management - Handling payment arrangements, disputes and urgent issues with reduced staff.
• January readiness - Steps to support on-time collections and landlord payouts.
• Live Q&A - Bring your year-end rental operations questions.