Tenant arrears management software

Stay ahead of arrears

Catch arrears before they become a problem with live payment status views. Send proactive reminders via e-mail and text messages to prompt tenants to pay their rent.
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Payment reminders
Discounted legal help
Automated late fee billing

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Effective arrears management

See how PayProp helps property managers manage and reduce tenant arrears from day one.

Long-term arrears trends

Every month PayProp’s management reports will give you a snapshot of tenant payment data, letting you see how effective your team is at chasing arrears.

Dashboard arrears alerts

PayProp knows exactly when the rent is due for each of your tenants. If a tenant misses a payment, it is automatically highlighted on your PayProp dashboard so you can take action.

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More ways to pay

Your tenants get many easy ways to pay with PayProp, including online, via bank transfer and using ACH payment – so no matter if the bank is closed, they can still pay the rent.

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Instant arrears alerts

PayProp shows and notifies you when a tenant hasn't paid. Send e-mail and text reminders easily from within the system – 64% of tenants respond within 48 hours.

Prevent and reduce arrears

Get better tenants

Tenant Assessment Report

PayProp’s Tenant Assessment Report gives agents more information to vet a tenant. Our report includes not only a traditional credit score, but a combined score based on rental payment data from previous tenancies managed by PayProp-powered agencies.

More information than a normal credit report
Always available for free
The PayProp Rental Risk Score

Payment performance

Tenant payment profiles

PayProp will create a snapshot of tenant payment data on the 8th of each month, which the main administrator can check from the 10th of each month before submission. This process can be automated.

Building a better picture of tenants’ ability to pay
Data-enriched Tenant Assessment Reports

Arrears communication

Rent arrears letters

Generated at the push of a button
Completely transparent
The arrears amount is read directly from bank files, which are integrated with the PayProp platform.

Quick rent payouts

Letters of demand

If tenant arrears are not reduced as a result of PayProp’s friendly payment reminders, agents can send the tenant a letter of demand through the PayProp system. This letter is a formal legal instrument and can be used as a precursor to an eviction notice if the tenant still fails to settle their debt.

The tenants in arrears feature is really helpful for us. I can see immediately how much money is outstanding for each tenant. I love that we can communicate directly through it too. If I’m too busy to call, I can send reminder e-mails or texts using PayProp.

Maxine Davis

Accounting Administrator, OrangeList

The product and service they offer would not only provide a better service than what we were already giving clients, but would also greatly reduce our time collecting rental payments, sending statements, paying contractors etc., amongst other numerous time-saving benefits which PayProp’s service provides. Absolutely brilliant!

Mark Prest

John Prest Property Management

After taking the plunge and joining PayProp, it has streamlined my payments and audit trail for me and my landlords. I would recommend any size rental agency to consider the benefits of PayProp.

David Davies

Director, David Davies Sales & Lettings