Reapit calls on agents to ‘own the customer relationship’ at Propertymark One

Reapit set out a bold view of the future of estate agency at Propertymark One on 12 June, with Commercial Director Dr Neil Cobbold outlining how artificial intelligence, changing customer expectations and increased competitive pressure are redefining how agencies operate.

Speaking on stage at the conference, Cobbold outlined the three capabilities agents will need to own to win and grow in the next era of estate agency, and how Reapit AI (RAI) is designed to deliver those capabilities to agents in practice.

But it wasn't all about the thought leadership: we also took an ice cream stand to Propertymark One, serving up more than 500 scoops and facilitating some great conversations with agents.

Thanks again to everyone who came by, shared their thoughts, and made it such an energising day.