Resources

Opinion

Industry analysis from PayProp leaders

December 9, 2024

The dos and don'ts of customer service for property managers

If you're looking to take client retention to the next level and earn priceless word-of-mouth marketing from happy clients, here are some tips.

August 12, 2020

United Kingdom

Opinion

The coming Agency Code of Practice is essential

In July 2020, property industry bodies joined a new Code of Practice Steering Group to enact one of the key proposals from the 2019 Regulation of Property Agents (RoPA) report – creating a new set of industry standards for estate and lettings agents.

Three small model houses perched on different-sized heaps of golden coins

September 15, 2023

United States

Opinion

Success at any size: PropTech for small and large businesses

The benefits of property management software for small businesses, large companies, and everything in between are too plentiful to ignore.

House key sitting on top of a sublease agreement

April 11, 2023

Canada

Opinion

Subletting in Ontario: what are your options as a property manager?

It’s important for property managers in Ontario to understand the ins and outs of subletting before allowing a tenant to sublet their rental property,

Exhausted people falling asleep in the waiting room

November 14, 2022

Canada

Opinion

Stuck in LTB limbo? Here’s how to spend your waiting time wisely

Small landlords are feeling powerless against the two-year backlogs at Ontario’s Landlord and Tenant Board. What can property managers do to help?

August 8, 2024

Canada

Opinion

Six tips to maintain positive relationships with landlords and tenants

It goes without saying that property management businesses thrive when landlords and tenants are content. To help achieve that, consider these six strategies.