From prospect to placement: How Averly and PayProp are transforming the rental application process

In a dynamic and fast-paced rental market, finding the perfect tenant is no longer about luck – it’s about process. That’s the message behind PayProp’s latest Masterclass.  

Hosted by PayProp senior client success manager Johan Burger and Averley’s founder and CEO  Zabeth Venter, the July session of this monthly thought leadership webinar series offered valuable practical insights into transforming the tenant application process.

Venter emphasised that the “perfect tenant” is someone who appreciates the flexibility of renting, but treats the home as their own. But without the right tools, finding a tenant that lives up to that standard can be time-consuming and full of guesswork.

The Masterclass unpacks how Averly’s integration with PayProp is helping agents streamline this journey. With just a few clicks, agents can invite applications, collect documents and payments securely, and track every step of the process, backed by powerful dashboards and analytics. Tenants benefit too, with a sleek, intuitive application interface and a clear understanding of fees, move-in dates and lease terms upfront.

“Applications are one of the most critical but overlooked parts of the rental process,” said Venter. “They’re also the most personal, considering that you're sharing sensitive data. It’s vital that the process is secure, streamlined and trustworthy.”

The integration also brings real cost savings: automating application fee invoices, avoiding duplication of effort, and reducing financial losses from incomplete applications. With AI-assisted scoring, POPIA compliance built in, and actionable insights across teams, the Averly and PayProp solution is giving property professionals the edge they need to confidently place the right tenant, faster.

To watch the full Masterclass, click below.